Last updated: 2026
Teragrid — AI Agent Platform Malaysia is operated by AITG Sdn Bhd (Company No: 202601016521 (1678618-W)), based in Penang, Malaysia. We are committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
The data controller responsible for your personal data is:
We collect information you provide voluntarily — name, email address, company/business name, and messages submitted via our contact forms. We also collect standard analytics data (pages visited, visit times) and technical data (IP address, browser type) via cookies.
Your data is used to respond to enquiries, provide requested services, send marketing updates (with your consent), improve our website, and comply with legal and regulatory obligations in Malaysia.
We process your personal data on the basis of your consent, given when you submit an enquiry or contact form. You may withdraw consent at any time by contacting us at [email protected].
We do not sell, rent, or trade your personal data. We may share it only with trusted service providers who help us operate this website, and only as necessary. We may also disclose data where required by Malaysian law.
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.
This website may use cookies and similar tracking technologies to enhance functionality and analyse traffic. You can control cookie settings through your browser.
Under Malaysia's PDPA, you have the right to: access your data, correct inaccuracies, withdraw consent, request deletion, or restrict processing.
We implement appropriate technical and organisational security measures including SSL/TLS encryption, access controls, and regular audits.
This Privacy Policy is governed by the laws of Malaysia. Any dispute shall be subject to the exclusive jurisdiction of Malaysian courts.