AITG SDN BHD — PENANG, MALAYSIA
TERAGRID
Agentic. Galactic. AI.
AI that doesn't just answer — it operates.
01 / THE PROBLEM
Chatbots tell.
Agents do.
Today's AI mostly replies. Your business needs AI that acts — on schedule, on events, end-to-end, with proof.
Chat-only AI
Asks back. Waits. The human still does the work.
Agentic AI
Plans, executes, and validates. The outcome gets delivered.
02 / WHERE TERAGRID SITS
The four layers
of AI.
Teragrid = L3. Where models become operators.
03 / PLATFORM AT A GLANCE
04 / THE AGENTIC LIFECYCLE
Six stages.
Fourteen modules.
One closed loop.
Connect
MCP integrations — plug agents into the systems where work already lives.
Configure
Profiles & settings — shape each agent's scope, tone, and permissions.
Think
Memory · Knowledge · Skills — grounded reasoning, not guesswork.
Execute
Chat · Terminal · Tasks · Jobs · Files — real actions, end-to-end.
Orchestrate
The Conductor coordinates multi-agent plans across your estate.
Monitor
Dashboard & operations — every run observed, measured, fed back.
05 / PRE-BUILT WORKFLOWS
Business value,
day one.
AI Usage Alert
Real-time cost guard on every token spent.
Daily KPI Digest
8 AM dashboard recap in your inbox.
Nightly KB Sync
Automatic knowledge-base health scan.
Weekly Market
Monday 9 AM AI market summary.
System Health
8-step full platform check on demand.
Data Integrity
10-step audit across the tenant estate.
06 / THE DIFFERENTIATOR
validate_execution
Every workflow proves it ran by re-querying the source of truth.
No more "did the agent actually do it?" — trust, but verify, built into the engine.
Multi-tenant by design
One platform. Total isolation. tenantId enforced at every query — zero data leakage.
Edge agent fleet
Distributed execution across KL, Singapore and Penang. Heartbeat-monitored, region-pinned for compliance.
Knowledge base + RAG
From document to answer — with citations, in seconds. Tenant- and department-scoped.
LLM-agnostic core
Claude today, anything tomorrow. Modern Jamstack core, data-sovereign in Southeast Asia.
07 / SECURITY & GOVERNANCE
Built in,
not bolted on.
JWT Auth
ActiveRBAC
ActiveAudit Trail
ActiveDLP Watermark
ConfigurableMFA-Ready
ConfigurableData Sovereignty
ap-southeast · MY/SG08 / WHY TERAGRID
Autonomous
Workflow-driven execution, not just chat.
Sovereign
SEA-hosted data, Malaysian company, RBAC everywhere.
Extensible
LLM-agnostic, 14-module agentic SDK.
Built in Penang for the region —
engineered for the world.
09 / TWO PRODUCTS, ONE SUBSTRATE
Teragrid Agent
The agent product — customer-facing chat, automation, and task execution for your teams.
Deploy an agent →Teragrid Ai Platform
The developer infrastructure — APIs, workflow engine, and multi-tenant substrate to build on.
Build on the platform →Two separate products from AITG Sdn Bhd — peers, unified by single sign-on.
10 / PLATFORM OVERVIEW
ENTERPRISE AI,
BUILT IN MALAYSIA.
Teragrid by AITG Sdn Bhd deploys autonomous AI agents that plan, execute, and validate business tasks end-to-end — not just answer questions. Built in Penang for Malaysian enterprises across BFSI, manufacturing, healthcare, and government. Layer 3 Agentic Platform, beyond L2 copilots (ChatGPT, Copilot) and L1 models (Claude, GPT, Gemini).
14 Agentic Modules
Full lifecycle coverage: Connect (MCP integrations — ERP, MES, CRM, IoT), Configure (profiles, scope, permissions), Think (memory, knowledge base, RAG), Execute (chat, terminal, scheduled tasks), Orchestrate (multi-agent coordination), Monitor (dashboard, audit trail, feedback). Independently configurable per tenant.
6 Pre-Built Workflows
Production-ready, day one: AI Usage Alert (real-time cost guard), Daily KPI Digest (8 AM recap), Nightly KB Sync (knowledge health), Weekly Market (Monday AI brief), System Health (8-step diagnostics), Data Integrity (10-step tenant audit). All run autonomously on schedule.
Multi-Tenant & Sovereign
Every query enforced with tenantId — zero data leakage between business units. Essential for Malaysian BFSI, healthcare, manufacturing, and government under PDPA 2010 and BNM guidelines. Data hosted in Southeast Asia (MY/SG regions). No regulated payload leaves Malaysian jurisdiction without contracted consent.
LLM-Agnostic Core
Use Claude (Anthropic), GPT (OpenAI), Gemini (Google), or DeepSeek today — switch tomorrow without breaking workflows. Agentic logic lives in the platform layer, not the model. Model selection configurable per workflow, per tenant, or per task. No vendor lock-in.
Security & Governance
Built in, not bolted on: JWT auth, RBAC with granular permissions, full audit trail, DLP watermarking, MFA-ready, configurable data sovereignty enforcement. Enterprise SSO support. All controls active by default.
Validate Execution Engine
Every workflow proves it ran by re-querying the source of truth via validate_execution. No more "did the agent actually do it?" — trust, but verify, built into the engine. Edge agent fleet across KL, Singapore, and Penang with heartbeat monitoring and region-pinning for compliance.
11 / AI AGENT PLATFORM MALAYSIA
What is an AI agent
platform?
An AI agent platform is the software layer that lets businesses build, deploy, and operate autonomous AI agents — not just chat with a model. Teragrid is Malaysia's enterprise-grade agentic AI platform: 14 modules spanning the full agent lifecycle, 6 pre-built workflows, multi-tenant isolation, and sovereign hosting in Southeast Asia.
Agentic AI, not chatbots
Chatbots answer questions; agentic AI completes work. Teragrid agents plan steps, call tools, query databases, run scheduled jobs, and validate their own output against the source of truth. For Malaysian enterprises, that turns AI spend into measurable operational output — invoices chased, reports generated, tickets resolved — instead of a nicer FAQ page.
Beyond copilots
Copilots (ChatGPT Enterprise, Microsoft Copilot) assist one person at a time. An agent platform runs unattended workflows across your organisation: 8 AM KPI digests, nightly knowledge-base syncs, weekly market briefs, system health checks. Teragrid sits at Layer 3 — the agentic platform layer above L2 copilots and L1 models — where AI becomes an operator, not an assistant.
Why Malaysia now
LHDN e-invoicing, BNM digitalisation expectations, PDPA 2010, and regional competition are pushing Malaysian enterprises to automate faster. An on-premise or sovereign-cloud agent platform keeps regulated data in Malaysia while capturing the same efficiency gains global firms get from AI — without the compliance risk of sending payloads offshore.
Deployment & sovereignty
Teragrid deploys in Malaysian data centres (ap-southeast region) with tenant-scoped data, RBAC, and DLP watermarking. Government and regulated-industry buyers can enforce data residency by contract and by architecture. The edge agent fleet runs across KL, Singapore, and Penang with heartbeat monitoring and region pinning.
Pricing & procurement
Enterprise AI agent pricing in Malaysia depends on scope: module count, users, workflow volume, and hosting choice. Teragrid is priced per tenant on an annual contract with optional managed operations — not per-token surprise bills. AITG Sdn Bhd (Penang) provides local support, training, and an operating partnership, not licence-and-leave.
ROI & time to value
Teams typically pilot one high-value workflow first: invoice chasing, reporting packs, or customer-service triage. The validate_execution engine proves each run actually happened, so finance can measure ROI in the first month. Most pilots go live within weeks, not quarters.
12 / AGENTIC AI BY INDUSTRY
Built for Malaysian
industries.
Teragrid's multi-tenant architecture lets each business unit run its own agents with isolated data. These are the industries Malaysian enterprises deploy it in first.
BFSI — Banks & Finance
Banks and insurers use Teragrid for regulatory reporting, loan-document triage, customer onboarding follow-ups, and audit-ready process trails. Multi-tenant isolation keeps business-unit data separate, while DLP watermarking and MFA-ready controls satisfy BNM and Bursa scrutiny. No regulated payload leaves Malaysian jurisdiction.
Manufacturing
Factories automate RFQ responses, supplier-invoice matching, production-daily reports, and floor-question answering. Agents connect to MES and ERP via MCP, run on schedule, and log every action for quality audits. Penang's electronics and semiconductor plants use the edge fleet for low-latency, on-site execution.
Healthcare
Hospitals and clinics automate appointment follow-ups, claims pre-validation, inventory questions, and compliance reminders. Patient data stays in Malaysia by design, and role-based access ensures clinical staff see only what their role permits.
Government
Public agencies deploy agents for citizen-service triage, document workflows, and internal knowledge retrieval — with full audit trails, data residency, and PDPA-aligned access controls. Sovereign hosting options meet the stricter expectations of federal and state procurements.
Retail & E-commerce
Retail chains automate supplier reconciliations, branch Q&A, promotion tracking, and daily sales packs. Agents answer in Bahasa Malaysia and English, freeing district managers to focus on stores rather than spreadsheets.
Education
Universities and training providers use agents for enrolment follow-ups, fee reminders, and staff knowledge bases. The same platform that powers a private tuition group can scale to a nationwide education operator — multi-tenant from day one.
13 / IMPLEMENTATION PATH
From pilot to
production.
Scope
One workflow, one measurable outcome — invoice chasing, daily reporting, or customer-service triage. Agreed in a scoping call with AITG.
Connect
Agents plug into your existing systems via MCP — ERP, MES, CRM, email, WhatsApp. No rip-and-replace of the tools your teams already use.
Pilot
A narrow agent runs the workflow on the Teragrid platform, with RBAC, audit trail, and DLP active from day one. Outcomes are measured weekly.
Scale
Proven workflows roll out across departments or business units — each tenant isolated, each agent monitored, each run validated.
Operate
AITG runs the platform as an operating partnership: monitoring, tuning, model upgrades, and training for your team. Not licence-and-leave.
14 / FAQ
Enterprise AI agent
questions.
How do I buy an AI agent platform in Malaysia?
Contact AITG Sdn Bhd at [email protected]. We scope one high-value workflow, run a pilot on the Teragrid platform, and scale from there. Pricing is per tenant on an annual contract with optional managed operations — book a scoping call to get a quotation for your scope.
What is the best AI agent platform for Malaysian enterprises?
Teragrid is built in Penang specifically for Malaysian medium and large enterprises: 14 agentic modules, 6 pre-built workflows, multi-tenant isolation, sovereign SEA hosting, and local support. It is an agentic platform (Layer 3), not a copilot — it runs workflows autonomously rather than assisting one user at a time.
How much does an enterprise AI agent platform cost in Malaysia?
Pricing depends on tenant scope: number of users, modules, workflow volume, and hosting choice (cloud or on-premise). Teragrid uses annual per-tenant contracts with predictable pricing — not per-token billing. Contact us for a scoping call and a quotation tailored to your use case.
Can Teragrid deploy AI agents for Malaysian banks and BFSI?
Yes. Teragrid is designed for BFSI workloads: regulatory reporting, loan-document triage, onboarding follow-ups, and audit-ready trails. Multi-tenant isolation, RBAC, DLP watermarking, and MFA-ready controls help meet BNM expectations, and data remains hosted in Malaysia.
Does Teragrid support AI agents for manufacturing in Malaysia?
Yes. Manufacturers automate RFQ responses, supplier-invoice matching, production reports, and floor Q&A. Agents connect to MES and ERP via MCP, run on schedule, and log every action. The edge agent fleet provides low-latency execution across KL, Singapore, and Penang.
Is Teragrid PDPA compliant for Malaysian government use?
Teragrid is architected for PDPA 2010 compliance: data minimisation, role-based access, full audit trails, and sovereign hosting in Malaysia. Government deployments can enforce data residency by contract and architecture, with on-premise options available for stricter requirements.
What is the difference between Teragrid and ChatGPT Enterprise or Copilot?
Copilots assist one user at a time with AI suggestions. Teragrid is an agentic platform that runs unattended workflows — scheduled tasks, tool calls, data queries, and multi-agent orchestration — with validation that each run completed. It is the operational layer, not an assistant layer.
Can I use my own LLM with the Teragrid platform?
Yes. Teragrid is LLM-agnostic: use Claude, GPT, Gemini, or DeepSeek today and switch models per workflow or per tenant without rebuilding. Agentic logic lives in the platform layer, not the model, so you are never locked into one AI vendor.
What are Teragrid's pre-built workflows?
Six production-ready workflows ship with the platform: AI Usage Alert (real-time cost guard), Daily KPI Digest (8 AM recap), Nightly KB Sync (knowledge health), Weekly Market (Monday AI brief), System Health (8-step diagnostics), and Data Integrity (10-step tenant audit). All run autonomously on schedule.
Where is Teragrid data hosted?
Teragrid hosts data in Southeast Asia (ap-southeast region — Malaysia and Singapore), with on-premise deployment options for regulated industries. Tenant data is isolated by tenantId at every query, and no regulated payload leaves Malaysian jurisdiction without contracted consent.
10 / ABOUT AITG
We architect, deploy, and operate agentic AI systems for Malaysian medium and large enterprises.
Sovereign by Default
No regulated payload leaves Malaysian jurisdiction without contracted consent.
Agentic, Not Prompted
Layered reasoning with bounded mathematics — not single-call LLM wrappers.
Portfolio, Not Monolith
Focused brands meet buyers by problem and procurement path.
Operate, Don't Just Sell
Long-term operating partnership beats licence-and-leave.
Let's give your business an agentic edge.
[email protected]Penang, Malaysia · Serving medium & large enterprises across Southeast Asia